What's the story?
The story so far..
In and around working, I've completed postgraduate studies in Environmental Law, as well as Social Anthropology and International Development. Professionally, I was editorial lead on an online environmental legal compliance tool for seven and half years before adjusting my path to UX. My work history also includes freelance observational research for a start-up charity, and legal analysis for an international tribunal looking to provide restitution on Holocaust era insurance policies.
Ah, it's gonna be crackin'...
Critical thinking applied then and still does now
changing stories
A love of finding great solutions, a desire to keep learning in an exciting field of innovation, as well as a latent creative streak and a deeply empathetic nature led me to career change to UX. It was at Amex that I found my research niche, educating and influencing both designers and product owners for the benefit of customers with our qualitative insights, a highlight of which was conducting research in India. While at Amex, I have been extensively trained to the highest moderating standards by RIVA, and certified in the principles of UX research by the Nielsen Norman Group. I am excited to hone my craft, to do better by users, with the dream one day to do so for the greater good, in a nod to my previous studies. For my own personal interests, I have immersed myself in numerous UX meet-ups, as well as classes such as the Raindance VR workshop and Jan Chipchase's Field Research Masterclass. It was in the latter that I discovered that I possess a useful yet rather ego crushing 'Superpower', which I nevertheless totally aim to exploit in international field research (and holidays).
OUTSIDE OF UX
When I'm not UX-ing, you'll find me serving breakfast at the local homeless shelter, nursing a good Old Fashioned, ultra trail running, heading for peaks that spew fire, daydreaming to music in green spaces and chuckling to Larry the Cat on twitter.
I have since moved to Berlin, and in between brushing up on my German, I am also diving into psychology, sound therapy and understanding developmental trauma.